FAQs & Help

Find answers to the most frequently asked questions about our tours, booking process, and policies. If you don't find the answer you're looking for, feel free to contact us directly.

What is included in the tours?

All tours include a certified guide, necessary equipment, safety measures, and transportation to and from the tour location. Some tours may include meals or refreshments—please refer to each tour description for specific details.

How do I book a tour?

You can book a tour by visiting our website, selecting the tour you're interested in, and filling out the booking form. Payment is required to confirm your booking.

What if I need to cancel or change my booking?

If you need to cancel or modify your booking, please contact us at least 48 hours in advance for a full refund or rescheduling options. After this time, cancellation fees may apply.

Are the tours safe?

Yes! We work only with certified guides and ensure that all safety standards and regulations are met for each tour. Your safety is our priority.

How can I contact Costa Tours for support?

You can reach our customer support team by emailing [email address] or calling [phone number]. We’re happy to assist with any questions or issues you may have.